Do you want to relocate and work in sunny Malta!

We are looking for Online Content Moderators/Customer Support Agents in Malta. Join a vibrant, international team in our Malta office, dedicated to making the internet a safer place for all.

No experience is required and full training will be provided.

We offer all of our employees a great work life balance, by providing the flexibility of working from the office or from home in Malta.

Your role and responsibilities:

• Reviewing and moderating ads and user-profiles, with high accuracy at a fast pace
• Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
• Collaborating with your team members
• Providing feedback to managers on trends, common end-user mistakes and questions. You are our eyes and ears and you know the users the best!
• Giving input on improvements of publication rules to improve user experiences
• Supporting users and answer their questions via email

To succeed in this role, You are:

• Fluent in Dutch and have good knowledge of English.
• Flexible and able to make quick decisions in a dynamic environment.
• Conscientious and reliable – commitment is one of our core values!
• Eagle eyed with great attention to detail.
• Caring about people – you will be working with securing the online safety our customers and their users.
• Ideally interested in marketplaces, shared economy and new technology.
• Previous experience in content moderation, customer care and/or online business is a plus.

We offer:

• An opportunity to make a positive impact on the digital world, by making the internet a safer place.
• A stimulating and rewarding job in a fast-moving, innovative and international tech-company.
• Career opportunities within a management or expert field.
• Additional vacation days.
• Free fruit, tea and coffee if you prefer working in the office.
• Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight!
• Free day transport to the office from certain areas within Malta.
• Team performance bonus and working from home allowance,
• Corporate discounts for gym memberships, shops and taxi’s.
• Private Health Insurance, eye care tests, health and well-being professional support.
• Refer a friend bonus scheme.
• Comprehensive training and constant feedback.
• Fun events, great colleagues and a fresh, playful workplace with a variety of cultures.
• Relocation packages for international applicants, that also includes up to 3 weeks paid accommodation.

Job Type: Full-time

Salary: From €21,600.00 per year

Benefits:

• Additional leave
• Company computer
• Company events
• Internet reimbursement
• Work from home

Schedule:

• Shift work

Supplemental pay types:

• Bonus pay
• Overtime pay

Application Question(s):

• Are you willing to relocate to Malta?
• Are you willing to work shifts and weekends?

Language:

• Dutch and English (Required)