Full-Time Online Content Moderator/ Customer Support – Dutch and English (Relocation packages)

29 Dec 2022

Besedo Ltd – Posted by Relocationjobs.net Malta

Besedo Ltd
Malta
Remote
€21.600 per jaar – Full-time

Full Job Description

Do you want to relocate and work in sunny Malta!

We are looking for Online Content Moderators/Customer Support Agents in Malta. Join a vibrant, international team in our Malta office, dedicated to making the internet a safer place for all.

No experience is required and full training will be provided.

We offer all of our employees a great work life balance, by providing the flexibility of working from the office or from home in Malta.

Your role and responsibilities:

  • Reviewing and moderating ads and user-profiles, with high accuracy at a fast pace
  • Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
  • Collaborating with your team members
  • Providing feedback to managers on trends, common end-user mistakes and questions. You are our eyes and ears and you know the users the best!
  • Giving input on improvements of publication rules to improve user experiences
  • Supporting users and answer their questions via email

To succeed in this role, You are:

  • Fluent in Dutch and have good knowledge of English.
  • Flexible and able to make quick decisions in a dynamic environment.
  • Conscientious and reliable – commitment is one of our core values!
  • Eagle eyed with great attention to detail.
  • Caring about people – you will be working with securing the online safety our customers and their users.
  • Ideally interested in marketplaces, shared economy and new technology.
  • Previous experience in content moderation, customer care and/or online business is a plus.

We offer:

  • An opportunity to make a positive impact on the digital world, by making the internet a safer place.
  • A stimulating and rewarding job in a fast-moving, innovative and international tech-company.
  • Career opportunities within a management or expert field.
  • Additional vacation days.
  • Free fruit, tea and coffee if you prefer working in the office.
  • Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight!
  • Free day transport to the office from certain areas within Malta.
  • Team performance bonus and working from home allowance,
  • Corporate discounts for gym memberships, shops and taxi’s.
  • Private Health Insurance, eye care tests, health and well-being professional support.
  • Refer a friend bonus scheme.
  • Comprehensive training and constant feedback.
  • Fun events, great colleagues and a fresh, playful workplace with a variety of cultures.
  • Relocation packages for international applicants, that also includes up to 3 weeks paid accommodation.

Job Type: Full-time

Salary: From €21,600.00 per year

Benefits:

  • Additional leave
  • Company computer
  • Company events
  • Internet reimbursement
  • Work from home

Schedule:

  • Shift work

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Application Question(s):

  • Are you willing to relocate to Malta?
  • Are you willing to work shifts and weekends?

Language:

  • Dutch and English (Required)

How to Apply

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Job Categories: Customer Service. Job Types: Full-Time. Job Tags: jobs with relocation packages, Paid relocation jobs in Europe, Paid relocation jobs in Malta, and relocation jobs abroad.

Job expires in 4 days.

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